Refunds & Cancellation Policy
Refunds & Cancellation Policy
Last updated: June 2026
Cancellations
- Orders can be cancelled within 12 hours of placement by contacting us at wellnessmedicalin@gmail.com
- Once the order has been dispatched, cancellations will not be accepted.
- If you refuse delivery at the door, return shipping charges may be deducted from your refund.
Returns
- Return requests must be raised within 7 days of delivery.
- The product must be unused, unopened, and in its original packaging.
- Products that have been opened or used cannot be returned due to hygiene reasons.
- To initiate a return, email us at wellnessmedicalin@gmail.com with your order ID and reason for return.
Refunds
- Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds are processed within 5–7 business days.
- Prepaid orders will be refunded to the original payment method (UPI, card, net banking).
- COD orders will be refunded via bank transfer or UPI. Please share your bank details or UPI ID when raising the request.
- Shipping charges are non-refundable unless the return is due to a defective or wrong product.
Damaged or Wrong Product
- If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos/video as proof.
- In such cases, we will offer a full refund or free replacement at no extra cost.
Non-Refundable Cases
- Product opened or used
- Return request raised after 7 days of delivery
- Damage caused by misuse or improper handling
Contact for Refunds & Cancellations
Email: wellnessmedicalin@gmail.com Response Time: Within 24 hours on business days